Frequently Asked Questions  💬

SHIPPING

Do you ship internationally?

Yes! We ship worldwide!

How much will shipping cost?

The shipping cost will appear in your cart before purchase. Shipping costs will be calculated depending on your countries carriers and current rates. .

When will I receive my order?

A tracking number will be provided in a confirmation email, once your order has shipped.

Orders, within the USA, take approximately 2-3 weeks to ship out. International orders take approximately 4-6 weeks to ship out. Shipping times are consistent unless otherwise stated in the product's description. Please check the products description for confirmation on it's specific shipping time.

RETURNS

What is your return policy?

Returns made within 30 days of the order delivery date will be issued refund to the original form of payment. Please note, some items are final sale and cannot be returned or exchanged. This includes autographed items and sale items purchased at an additional sale-on-sale discount.

What if I receive the wrong product?

Contact us, within 30 days of your order being received, and we will assist you!

Do you offer exchanges for a different size?

Exchanges for a different size of clothing is possible! Contact us, within 30 days of your order being received, and we will help you begin the process of and exchange, if optional sizes are available.

PRODUCT CARE

How do I care for my product?

To keep your Hillywood clothing in tip top shape, we suggest washing all clothing items on a cold, gentle cycle. Lay out to dry. Autographs on clothing items may fade over time, after repeated washing.

What if I receive the wrong product?

Contact us, within 30 days of your order being received, and we will assist you!

Do you offer exchanges for a different size?

Exchanges for a different size of clothing is possible! Contact us, within 30 days of your order being received, and we will help you begin the process of and exchange, if optional sizes are available.

SUPPORT

The Hillywood Show® is 100% Fan Funded. Every product you buy from us, helps us continue The Hillywood Show®. 10% of all proceeds are donated to St. Jude Children's Research Hospital.

SHIPPING & HANDLING

Hillywood® is a small but mighty team and we package all orders out, personally. Yup, even HillyMom helps! You can be rest assured that your order is in good hands!

HAPPY TO HELP

Have any questions? Contact us and we'll be happy to assist to you!

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